I could fix this problem! Maybe this solution will works for you:
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in device manager I had unnistalled the drivers that I had. After reconnect it then it appears in "Other dispositives" with the name "USB 2.0Serial". There are cases that it appears like "FT232RUSB UART".
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my serial conversor chip on arduino uno board is "CH340G". Check this on your controller boards because others like "CN480661" has another fix method. If you can't find this chip maybe this video could help you (in spanish, sorry, is where i found the solution): ✅ Instalar Driver ARDUPROFE, ARDUINO UNO, NANO (Solución) Driver CH340 - YouTube
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download the drivers "CH341SE" from this url: Dropbox - File Deleted - Simplify your life and then decompress it in a folder
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in device manager check whether the arduino is shown (reconnect it for that if you didn't do it in `step 1) then do right click -> update software -> browse software in the computer -> examine or browse
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Now you have to search the folder in which you decompress the drivers (step 3). After then pulse accept, ignore any advertice and continue. Then it will install the drivers and you will be able to use your arduino.
NOTE: If in this last step windows has an error you need to enable the unknown digital signature installation. check other tutorials for this
NOTE2: sorry if my english is not good, my computer is in spanish, I hope this will help you