Adafruit finger print sensor not detecting sensor

hello i recently started a new project using an adafruit fingerprint sensor, i followed the first tutorial i found and i got as far as being able to scan the first finger using the enroll example in adafruits fingerprint sensor library, however the entire time my sensor cannot recognise my finger print and was never able to scan the finger. Heres my code...

#include <Adafruit_Fingerprint.h>


#if (defined(__AVR__) || defined(ESP8266)) && !defined(__AVR_ATmega2560__)
// For UNO and others without hardware serial, we must use software serial...
// pin #2 is IN from sensor (GREEN wire)
// pin #3 is OUT from arduino  (WHITE wire)
// Set up the serial port to use softwareserial..
SoftwareSerial mySerial(2, 3);

#else
// On Leonardo/M0/etc, others with hardware serial, use hardware serial!
// #0 is green wire, #1 is white
#define mySerial Serial1

#endif


Adafruit_Fingerprint finger = Adafruit_Fingerprint(&mySerial);

uint8_t id;

void setup()
{
  Serial.begin(9600);
  while (!Serial);  // For Yun/Leo/Micro/Zero/...
  delay(100);
  Serial.println("\n\nAdafruit Fingerprint sensor enrollment");

  // set the data rate for the sensor serial port
  finger.begin(57600);

  if (finger.verifyPassword()) {
    Serial.println("Found fingerprint sensor!");
  } else {
    Serial.println("Did not find fingerprint sensor :(");
    while (1) { delay(1); }
  }

  Serial.println(F("Reading sensor parameters"));
  finger.getParameters();
  Serial.print(F("Status: 0x")); Serial.println(finger.status_reg, HEX);
  Serial.print(F("Sys ID: 0x")); Serial.println(finger.system_id, HEX);
  Serial.print(F("Capacity: ")); Serial.println(finger.capacity);
  Serial.print(F("Security level: ")); Serial.println(finger.security_level);
  Serial.print(F("Device address: ")); Serial.println(finger.device_addr, HEX);
  Serial.print(F("Packet len: ")); Serial.println(finger.packet_len);
  Serial.print(F("Baud rate: ")); Serial.println(finger.baud_rate);
}

uint8_t readnumber(void) {
  uint8_t num = 0;

  while (num == 0) {
    while (! Serial.available());
    num = Serial.parseInt();
  }
  return num;
}

void loop()                     // run over and over again
{
  Serial.println("Ready to enroll a fingerprint!");
  Serial.println("Please type in the ID # (from 1 to 127) you want to save this finger as...");
  id = readnumber();
  if (id == 0) {// ID #0 not allowed, try again!
     return;
  }
  Serial.print("Enrolling ID #");
  Serial.println(id);

  while (!  getFingerprintEnroll() );
}

uint8_t getFingerprintEnroll() {

  int p = -1;
  Serial.print("Waiting for valid finger to enroll as #"); Serial.println(id);
  while (p != FINGERPRINT_OK) {
    p = finger.getImage();
    switch (p) {
    case FINGERPRINT_OK:
      Serial.println("Image taken");
      break;
    case FINGERPRINT_NOFINGER:
      Serial.println("undetected");
      break;
    case FINGERPRINT_PACKETRECIEVEERR:
      Serial.println("Communication error");
      break;
    case FINGERPRINT_IMAGEFAIL:
      Serial.println("Imaging error");
      break;
    default:
      Serial.println("Unknown error");
      break;
    }
  }

  // OK success!

  p = finger.image2Tz(1);
  switch (p) {
    case FINGERPRINT_OK:
      Serial.println("Image converted");
      break;
    case FINGERPRINT_IMAGEMESS:
      Serial.println("Image too messy");
      return p;
    case FINGERPRINT_PACKETRECIEVEERR:
      Serial.println("Communication error");
      return p;
    case FINGERPRINT_FEATUREFAIL:
      Serial.println("Could not find fingerprint features");
      return p;
    case FINGERPRINT_INVALIDIMAGE:
      Serial.println("Could not find fingerprint features");
      return p;
    default:
      Serial.println("Unknown error");
      return p;
  }

  Serial.println("Remove finger");
  delay(2000);
  p = 0;
  while (p != FINGERPRINT_NOFINGER) {
    p = finger.getImage();
  }
  Serial.print("ID "); Serial.println(id);
  p = -1;
  Serial.println("Place same finger again");
  while (p != FINGERPRINT_OK) {
    p = finger.getImage();
    switch (p) {
    case FINGERPRINT_OK:
      Serial.println("Image taken");
      break;
    case FINGERPRINT_NOFINGER:
      Serial.print(".");
      break;
    case FINGERPRINT_PACKETRECIEVEERR:
      Serial.println("Communication error");
      break;
    case FINGERPRINT_IMAGEFAIL:
      Serial.println("Imaging error");
      break;
    default:
      Serial.println("Unknown error");
      break;
    }
  }

  // OK success!

  p = finger.image2Tz(2);
  switch (p) {
    case FINGERPRINT_OK:
      Serial.println("Image converted");
      break;
    case FINGERPRINT_IMAGEMESS:
      Serial.println("Image too messy");
      return p;
    case FINGERPRINT_PACKETRECIEVEERR:
      Serial.println("Communication error");
      return p;
    case FINGERPRINT_FEATUREFAIL:
      Serial.println("Could not find fingerprint features");
      return p;
    case FINGERPRINT_INVALIDIMAGE:
      Serial.println("Could not find fingerprint features");
      return p;
    default:
      Serial.println("Unknown error");
      return p;
  }

  // OK converted!
  Serial.print("Creating model for #");  Serial.println(id);

  p = finger.createModel();
  if (p == FINGERPRINT_OK) {
    Serial.println("Prints matched!");
  } else if (p == FINGERPRINT_PACKETRECIEVEERR) {
    Serial.println("Communication error");
    return p;
  } else if (p == FINGERPRINT_ENROLLMISMATCH) {
    Serial.println("Fingerprints did not match");
    return p;
  } else {
    Serial.println("Unknown error");
    return p;
  }

  Serial.print("ID "); Serial.println(id);
  p = finger.storeModel(id);
  if (p == FINGERPRINT_OK) {
    Serial.println("Stored!");
  } else if (p == FINGERPRINT_PACKETRECIEVEERR) {
    Serial.println("Communication error");
    return p;
  } else if (p == FINGERPRINT_BADLOCATION) {
    Serial.println("Could not store in that location");
    return p;
  } else if (p == FINGERPRINT_FLASHERR) {
    Serial.println("Error writing to flash");
    return p;
  } else {
    Serial.println("Unknown error");
    return p;
  }

  return true;
}

in the serial monitor the only thing it is returning is ".". im using an arduino uno btw

Using SoftwareSerial with baudrate more than 19200 is not recommended on Uno

ok thanks!! can you explain how that fixes my issue though?

The simplest way to choose a board with more than one hardware serial - Arduino Micro, Mega or Nano Every

so i took your advice and change my code, and now it can no longer detect the sensor so i changed it back and it still doesnt work :((
i think it might be wiring issue and ive seen people just get new boards so thats what i am going to do

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