App Lab and qdl cannot find Uno-q board

Official Hardware UNO Family UNO Q
1

I just received my 2 new Uno-q boards from the Arduino store today.
After about 8 hours of reading everything on the web and trying variations, nothing is recognizing either Uno-q board via USB connection.

I am running Win 11 (current update), have tried multiple loads of App Lab 1.23, 1.26, and 1.28 -- exactly the same behavior: welcome screen-- waiting for a board to be connected each at least with a 10 minute wait.
Tried updating the image with arduino-flasher-cli -- everything works up until the attempted board connection with QDL. Then nothing-- no response ever.

Followed all steps, jumper included-- no go.

Giving up tonight. I will try to run Uno-q as a stand-alone tomorrow.

THIS IS A DEAD BRICK WITH WINDOWS 11.

BTW: My background-- electronics systems engineer with 40 years experience.

2

It's time to involve the grandchildren; they don't have this heavy legacy. :wink:

3

Hi @gb-q. If you have on, try again with a different USB cable. The problem might be caused by using a low quality, damaged, defective, or charge-only cable.

If you have a USB hub connected between the PC and the UNO Q, try connecting the board directly to the USB socket on the PC. Or vice versa.

4

@ptillish,
Good ideas tried yesterday, multiple cables, no hub involved, cable power and communications checked with other arduinos-- no issues.

@ua6em,
One Grandson, the best in the world, spend as much time as he can with me-- always good advice! :slightly_smiling_face:

1 Like
5

OK. I configured Uno-q as a standalone processor, updated App Lab 0.1.12 to App Lab 1.28 successfully and ran blink & city weather just fine with incredibly slow compile times. Wifi configured well and works, but I cannot log into the standalone Uno-q from my windows 11 PC via wifi-- it ends with cannot connect with my linux login credentials.

I have noticed that the login name is Arduino from the PC and arduino on the Uno-q-- does case make a difference?