Cloud Editor tells me to install Create Agent even though it is already

Development Tools Cloud Editor
1

Continuing the discussion from Arduino Create Agent not working:

I have exactly the same problem. Using windows 11. Using Google Chrome. Arduino cloud has worked just fine for a long time. On 4 June, using the USB port no longer worked. Was told to install ArduinoCreateAgent. This has been done many times. Have uninstalled previous version of CreateAgent. Have tested with Edge and Firefox. Exactly the same problem.
Have installed according to the link that xfpd refers to.

2

Hi @ulfhille. Do you see the Arduino Create Agent icon in the Windows "notification area"?:

notification area icon screenshot

The color of the icon on your computer might be different than in the graphic above, but it will look like an Arduino logo.

3

Hi @ptillisch . No, its not there in the taskbar.
I have now tried Arduino Cloud on another PC, which has not been used for this before. Installed CreateAgent on this as well. Behaves in the same way. Cannot find CreateAgent. But what I see is that after installing CreateAgent, it goes to the taskbar / notification area for a few seconds and then disappears. So I can't check if it's off or on.
On 3 June this worked perfectly fine. Then had another version on CreateAgent. When starting the PC on 4 June, a question popped up about which browser I want as default. Windows may have been updated.

4

I'm going to ask you to run Arduino Create Agent from the command line, then post the output in a reply here.

:exclamation: This procedure is not intended to solve the problem. The purpose is to gather more information.

Please do this:

  1. If Arduino Create Agent is running, terminate it by clicking the Arduino icon in the Windows "notification area" and then selecting "Quit Agent" from the menu.
  2. Right click the Windows "Start" button.
    A context menu will open.
  3. Select "Search" from the context menu.
    The Windows "Start" menu will open with a search field selected.
  4. Type windows powershell ise in the search field.
  5. Select "Windows PowerShell ISE" from the search results.
    A "Windows PowerShell ISE" window will open.
  6. Type the following command:
    & "$Env:APPDATA\ArduinoCreateAgent\Arduino_Create_Agent.exe" 2>&1 | Out-String -Stream
  7. Press the Enter key.
  8. Repeat the operation in Arduino Cloud, just as you did before when you encountered the problem.
  9. Switch back to the "Windows PowerShell ISE" window.
  10. Select Edit > Select All from the Windows PowerShell ISE menus.
    All the text in the terminal panel of the window will be selected.
  11. Select Edit > Copy from the Windows PowerShell ISE menus.
    This will copy the selected text to the clipboard.
  12. Open a forum reply here by clicking the "Reply" button.
  13. Click the <CODE/> icon on the post composer toolbar.
    This will add the forum's code block markup (```) to your reply to make sure the error messages are correctly formatted.
    Code block icon on toolbar
  14. Press the Ctrl+V keyboard shortcut.
    This will paste the output into the code block.
  15. Move the cursor outside of the code block markup before you add any additional text to your reply.
  16. Click the "Reply" button to post the output.

Please let me know if you have any questions or problems while following those instructions.

5 
PS C:\Users\Mr Me> & "$Env:APPDATA\ArduinoCreateAgent\Arduino_Create_Agent.exe" 2>&1 | Out-String -Stream
time="2024-06-05T14:09:27+02:00" level=info msg="using config from default: C:\\Users\\Mr Me\\AppData\\Roaming\\ArduinoCreateAgent\\config.ini"
time="2024-06-05T14:09:27+02:00" level=info msg="additional config file not found in config.ini"
Arduino_Create_Agent.exe : 2024/06/05 14:09:28 cannot download index: openpgp: invalid signature: RSA verification failure
At line:1 char:1
+ & "$Env:APPDATA\ArduinoCreateAgent\Arduino_Create_Agent.exe" 2>&1 | O ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (2024/06/05 14:0...ication failure:String) [], RemoteException
    + FullyQualifiedErrorId : NativeCommandError
 

PS C:\Users\Mr Me>
6

I have exactly the same issue. Been working for a long time. Now ACA crashes right after startup.

9

There seems to be several users having this same issue starting around a week a go. I have tried installing older versions of ACA, but to no avail. May there be something with a new Windows update creating this issue? Seems firewall has become more strict. Even if I allow ACA through it crashes.

10

Today, its ok again.
What have been done?
@ptillisch

11

Same here, but still unable to upload.

12

@nesogram
I have only uploaded via USB. Done it several times now. Had no problems with USB.
Have not used OTA because I shall write a new program.
OTA have been worked just fine earlyer. The OTA icon is active.

13

Hello, I had the same problem, I tried uninstalling, even initiating the Arduino Agent through CLI, nothing worked. I just tried with Google Chrome and finally I could do it, I guess Firefox, Edge and Brave don't work to do that, idk why

14

about 3 months for me and i am still trying to figure out what i did wrong if anybody know what to do let me know.

15

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.