Just to explain what I’m getting – and bear with me, this is all new to me!
I open Arduino IDE, connect board to PC using supplied USB cable. Board shows 2 red LED lights, therefore must be receiving power via the USB cable.
Following the “getting started” Arduino Guide it says open Device Manager and look under Ports, and I should see Arduino UNO. But I don’t, all I see is 2 listings, Comms Port (COM1) and USB Serial Port (COM4). The board isn’t shown in Other Devices or HIDs and there is no “Unknown Device”. The Guide talks about updating drivers by right clicking on the Uno but it’s not there.
I open the Arduino IDE (2.3.3) and follow Guide for First Sketch (file – examples – 01 basics – Blink). It then says select board, but there are 2 options unknown COM1 and unknown COM4, which I select. Then select board from drop down long list, I select Uno and OK. The IDE window now shows Arduino Uno at the top and that it's COM4.
But clicking Upload then gives a red error message “avrdude: ser-open(): can’t open device \.\Com: Access is denied.
Sorry, I don't understand what are VID or PID. Also I can't do anything or close Serial Monitor/Plotter in Tools