Create Agent runs but remains white on my Windows-10 machine. I have uninstalled and re-installed several times including both 32 and 64 bit versions. The installation report successful every time. Nothing seems to work. I verified that the executable is listed in the Windows Defender Firewall list for both Private and Public networks. I have even tried turning of off the Fire Wall. Nothing! I am running Bit Defender virus protection, but this does not have a white listing except for what not to scan. Does not block. I've gone through the help documents but nothing I try works. Any ideas?
Try a new USB cable make sure its data capable and not a charging cable
Try to avoid USB 3.0, since it has been found that it can cause some issues.
Close any other IDE's eg. Web editor or Arduino IDE
Clear the cache in your browser
Refresh your browser
Using either Chrome or Firefox would be ideal.
Disable any firewall or antivirus that could potentially block the installation
Blocked Pop-up window
Sometimes the agent installation can be blocked by the firewall or antivirus software; in the latter case, you can try to add the agent to your Antivirus whitelist.
Maker sure you have launch the create agent application
Search for the App and click on it
Select Go to Arduino Create
Make sure you are using the Web Editor/IoT Cloud in the same browser the Create agent was installed
I should add that you won't be able to see the icons in my last reply if you have the forum configured in light mode because of the whiite background. You can see them here:
I was having similar issues with the online IDE hanging whenever I'd try to connect to a Nano 33 IOT via the Create Agent. I deleted all "things" and all devices, then tried again. It seemed that something about one of the "things" was causing the create agent to go sideways.