Create Agent not working

I'm trying to connect my device (arduino uno r4 wifi) to arduino cloud, but I keep getting these error messages


I've tried all the suggestions, but it still does not work. What should I do?

Hi @kdma. This error can occur when you have a sketch running on your UNO R4 WiFi board that uses the USB HID capabilities:

Please try this:

  1. Unplug the USB cable of the UNO R4 WiFi board from your computer.
  2. Connect the UNO R4 WiFi board to your computer with the USB cable.
  3. Press and release the button marked "RESET" on your UNO R4 WiFi board quickly twice.
    You should now see the "L" LED pulsing.

Now try creating the Arduino Cloud Device once again. Hopefully this time it will be created successfully.

Thank you for your response.

You are welcome. I'm glad if I was able to be of assistance.

Regards,
Per

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