Device not recognized by Arduino Cloud

Howdy!

I recently downloaded the Arduino Cloud and was making my first Thin; however, I ran into a problem. My device (ESP32) is not recognized by the program. This is peculiar because my board is perfectly usable using the Arduino IDE. I have installed the Arduino Create Agent and verified that it is indeed not paused; however, the program still says that no device is connected to USB ports. I have tried reinstalling the Create Agent, but alas, no dice. I am unable to upload code to the device.

Has anyone else run into this problem?



Hi @brandonhc2002. This is caused by a bug recently introduced into Arduino Cloud that affects ESP32 boards. I have submitted a formal report to the Arduino Cloud Developers and will report back here if I have any news to share regarding a resolution.

For now, please use Arduino IDE when you need to upload Arduino Cloud IoT Thing sketches to your ESP32 board via the serial port.

You can use the Arduino Cloud sketchbook integration feature of Arduino IDE 2.x to get convenient access to all your Arduino Cloud sketches (including Thing sketches) for use in Arduino IDE:

https://docs.arduino.cc/software/ide-v2/tutorials/ide-v2-cloud-sketch-sync

help em

Hello again @brandonhc2002. The bug that caused Cloud Editor to not recognize the serial ports of ESP32 and ESP8266 boards has now been fixed. I apologize for any inconvenience this has caused you.

There is one remaining problem you should be aware of: if you have multiple Arduino boards (or other devices that produce serial ports) connected to your computer, Cloud Editor might pick the wrong port to use. I have submitted a report about this problem to the developers. For now, please disconnect any additional Arduino boards from your computer before opening an Arduino Cloud IoT Thing sketch in Cloud Editor when using a serial port to upload to the board.

Please give it a try and let us know if you still have any problems.

sorry to say that, I'm still facing this problem

1 Like

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.