I've attempted to download the files from the arduino downloads for a fresh install of a windows 10 arduino ide 2.3.4.
I moved the files to the offline machine. Ran the install and get a pulsating arduino logo only. I ran the powershell command to start the program and collect the data and tried to include it as an attachment, but since I am a new user, I cannot upload attachments. I'll try pasting the output below
If anyone has any recommendations of where I can acquire the missing bits to fix this, that would be great.
PS C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide> & ".\Arduino IDE"
PS C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide>
Arduino IDE 2.3.4
Checking for frontend application configuration customizations. Module path: C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\electron-main.js, destination 'package.json': C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\package.json
Setting 'theia.frontend.config.appVersion' application configuration value to: "2.3.4" (type of string)
Setting 'theia.frontend.config.cliVersion' application configuration value to: "1.1.1" (type of string)
Setting 'theia.frontend.config.buildDate' application configuration value to: "2024-12-03T10:03:03.490Z" (type of string)
Frontend application configuration after modifications: {"applicationName":"Arduino IDE","defaultTheme":{"light":"arduino-theme","dark":"arduino-theme-dark"},"defaultIconTheme":"none","electron":{"windowOptions":{}},"defaultLocale":"","validatePreferencesSchema":false,"preferences":{"window.title":"${rootName}${activeEditorShort}${appName}","files.autoSave":"afterDelay","editor.minimap.enabled":false,"editor.tabSize":2,"editor.scrollBeyondLastLine":false,"editor.quickSuggestions":{"other":false,"comments":false,"strings":false},"editor.maxTokenizationLineLength":500,"editor.bracketPairColorization.enabled":false,"breadcrumbs.enabled":false,"workbench.tree.renderIndentGuides":"none","explorer.compactFolders":false},"appVersion":"2.3.4","cliVersion":"1.1.1","buildDate":"2024-12-03T10:03:03.490Z"}
Starting backend process. PID: 8492
Using browser-only version of superagent in non-browser environment
Configuration directory URI: 'file:///c%3A/Users/Executive%20Chef/.arduinoIDE'
Configuring to accept webviews on '^.+\.webview\..+$' hostname.
2025-03-16T17:33:50.387Z root INFO Backend Object.initialize: 4.3 ms [Finished 0.557 s after backend start]
2025-03-16T17:33:50.387Z root INFO Backend Object.configure: 3.6 ms [Finished 0.557 s after backend start]
2025-03-16T17:33:50.387Z root INFO Backend s.onStart: 1.9 ms [Finished 0.557 s after backend start]
2025-03-16T17:33:50.388Z root INFO Backend s.configure: 0.3 ms [Finished 0.581 s after backend start]
2025-03-16T17:33:50.389Z root INFO Backend d.onStart: 0.2 ms [Finished 0.582 s after backend start]
2025-03-16T17:33:50.390Z root INFO Backend d.configure: 0.1 ms [Finished 0.582 s after backend start]
2025-03-16T17:33:50.390Z root INFO Backend d.initialize: 24.4 ms [Finished 0.582 s after backend start]
2025-03-16T17:33:50.390Z root INFO Backend c.onStart: 0.3 ms [Finished 0.582 s after backend start]
2025-03-16T17:33:50.391Z root INFO Backend a.configure: 1.1 ms [Finished 0.583 s after backend start]
2025-03-16T17:33:50.393Z config INFO >>> Initializing CLI configuration...
2025-03-16T17:33:50.393Z root INFO Backend c.initialize: 0.6 ms [Finished 0.584 s after backend start]
2025-03-16T17:33:50.393Z root INFO Backend x.onStart: 0.9 ms [Finished 0.584 s after backend start]
2025-03-16T17:33:50.394Z config INFO Loading CLI configuration from c:\Users\Executive Chef\.arduinoIDE\arduino-cli.yaml...
2025-03-16T17:33:50.394Z daemon INFO Starting daemon from C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\resources\arduino-cli.exe...
2025-03-16T17:33:50.394Z root INFO Backend a.initialize: 0.4 ms [Finished 0.585 s after backend start]
2025-03-16T17:33:50.394Z root INFO Backend w.onStart: 1.1 ms [Finished 0.586 s after backend start]
2025-03-16T17:33:50.394Z root INFO Backend r.configure: 1.7 ms [Finished 0.586 s after backend start]
2025-03-16T17:33:50.394Z discovery-log INFO start
2025-03-16T17:33:50.394Z discovery-log INFO start new deferred
2025-03-16T17:33:50.394Z root INFO Backend d.initialize: 0.5 ms [Finished 0.586 s after backend start]
2025-03-16T17:33:50.394Z root INFO Backend y.onStart: 2.1 ms [Finished 0.588 s after backend start]
2025-03-16T17:33:50.394Z root INFO Backend r.configure: 1.7 ms [Finished 0.588 s after backend start]
2025-03-16T17:33:50.395Z root INFO Backend a.onStart: 0.5 ms [Finished 0.590 s after backend start]
2025-03-16T17:33:50.395Z root INFO Backend h.configure: 0.5 ms [Finished 0.590 s after backend start]
2025-03-16T17:33:50.395Z root INFO Backend s.configure: 0.2 ms [Finished 0.590 s after backend start]
2025-03-16T17:33:50.395Z root INFO Backend l.configure: 0.1 ms [Finished 0.590 s after backend start]
2025-03-16T17:33:50.398Z root INFO Theia app listening on http://127.0.0.1:51223.
2025-03-16T17:33:50.398Z root INFO Finished starting backend application: 3.4 ms [Finished 0.593 s after backend start]
2025-03-16T17:33:50.405Z root WARN The local plugin referenced by local-dir:/c%3A/Users/Executive%20Chef/.arduinoIDE/plugins does not exist.
2025-03-16T17:33:50.405Z root WARN The local plugin referenced by local-dir:/c%3A/Users/Executive%20Chef/.arduinoIDE/extensions does not exist.
2025-03-16T17:33:50.406Z root WARN The local plugin referenced by local-dir:C:\Users\Executive Chef\.arduinoIDE\plugins does not exist.
2025-03-16T17:33:50.424Z config INFO Loaded CLI configuration: {"board_manager":{"additional_urls":[]}}
2025-03-16T17:33:50.424Z config INFO Loading fallback CLI configuration to get 'directories.data' and 'directories.user'2025-03-16T17:33:50.449Z root INFO Resolve plugins list: 55.7 ms [Finished 0.644 s after backend start]
2025-03-16T17:33:50.638Z daemon INFO time="2025-03-16T10:33:50-07:00" level=info msg="arduino-cli version 1.1.1"
time="2025-03-16T10:33:50-07:00" level=info msg="Using config file: c:\\Users\\Executive Chef\\.arduinoIDE\\arduino-cli.yaml"
time="2025-03-16T10:33:50-07:00" level=info msg="Executing `arduino-cli daemon`"
Daemon is now listening on 127.0.0.1:51224
{"IP":"127.0.0.1","Port":"51224"}
2025-03-16T17:33:50.638Z daemon INFO Daemon is running.
2025-03-16T17:33:50.733Z config INFO Loaded fallback CLI configuration: {"directories":{"user":"C:\\Users\\Executive Chef\\Documents\\Arduino","data":"C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15"}}
2025-03-16T17:33:50.734Z config INFO Merged CLI configuration with the fallback: {"directories":{"user":"C:\\Users\\Executive Chef\\Documents\\Arduino","data":"C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15"},"board_manager":{"additional_urls":[]}}
2025-03-16T17:33:50.734Z config INFO Loaded the CLI configuration.
2025-03-16T17:33:50.776Z daemon INFO time="2025-03-16T10:33:50-07:00" level=info msg="Missing signature file" index="C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\package_index.json"
time="2025-03-16T10:33:50-07:00" level=info msg="Loading hardware from: C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\packages"
time="2025-03-16T10:33:50-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/tools/ctags-5.8-arduino11-pm-i686-mingw32.zip"
2025-03-16T17:33:50.779Z config INFO Mapped the CLI configuration: {"dataDirUri":"file:///c%3A/Users/Executive%20Chef/AppData/Local/Arduino15","sketchDirUri":"file:///c%3A/Users/Executive%20Chef/Documents/Arduino","additionalUrls":[],"network":"none","locale":"en"}
2025-03-16T17:33:50.779Z config INFO Validating the CLI configuration...
2025-03-16T17:33:50.779Z config INFO The CLI config is valid.
2025-03-16T17:33:50.779Z config INFO <<< Initialized the CLI configuration.
2025-03-16T17:33:51.402Z root INFO Deploy plugins list: 55.7 ms [Finished 1.597 s after backend start]
Opening channel for service path '/services/electron-window'.
Opening channel for service path '/services/ide-updater'.
2025-03-16T17:33:52.360Z root WARN Frontend a.configure took longer than the expected maximum 100 milliseconds: 139.8 ms [Finished 1.872 s after frontend start]
2025-03-16T17:33:52.360Z root WARN A command editor.action.toggleStickyScroll is already registered.
2025-03-16T17:34:02.813Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:ctags@5.8-arduino11 tool: Get "https://downloads.arduino.cc/tools/ctags-5.8-arduino11-pm-i686-mingw32.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:02.817Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:dfu-discovery@0.1.2 tool: Get "https://downloads.arduino.cc/discovery/dfu-discovery/dfu-discovery_v0.1.2_Windows_64bit.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:02.820Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:mdns-discovery@1.0.9 tool: Get "https://downloads.arduino.cc/discovery/mdns-discovery/mdns-discovery_v1.0.9_Windows_64bit.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:02.821Z daemon INFO time="2025-03-16T10:34:02-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/discovery/dfu-discovery/dfu-discovery_v0.1.2_Windows_64bit.zip"
time="2025-03-16T10:34:02-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/discovery/mdns-discovery/mdns-discovery_v1.0.9_Windows_64bit.zip"
time="2025-03-16T10:34:02-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/discovery/serial-discovery/serial-discovery_v1.4.1_Windows_64bit.zip"
2025-03-16T17:34:02.822Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:serial-discovery@1.4.1 tool: Get "https://downloads.arduino.cc/discovery/serial-discovery/serial-discovery_v1.4.1_Windows_64bit.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:02.823Z daemon INFO time="2025-03-16T10:34:02-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/monitor/serial-monitor/serial-monitor_v0.14.1_Windows_64bit.zip"
2025-03-16T17:34:02.830Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:serial-monitor@0.14.1 tool: Get "https://downloads.arduino.cc/monitor/serial-monitor/serial-monitor_v0.14.1_Windows_64bit.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:02.831Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: reading directory C:\Users\Executive Chef\AppData\Local\Arduino15\packages\builtin\tools: open C:\Users\Executive Chef\AppData\Local\Arduino15\packages\builtin\tools: The system cannot find the path specified.
2025-03-16T17:34:02.832Z daemon INFO time="2025-03-16T10:34:02-07:00" level=info msg="Loading tools from dir: C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
2025-03-16T17:34:02.861Z daemon INFO time="2025-03-16T10:34:02-07:00" level=info msg="Loading libraries index file" index="C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\library_index.json"
2025-03-16T17:34:02.862Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed
2025-03-16T17:34:02.862Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not installed
2025-03-16T17:34:03.068Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\libraries" isSingleLibrary=false location=ide
2025-03-16T17:34:03.073Z root ERROR The primary packages indexes are missing. Running indexes update before initializing the core gRPC client The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not installed
2025-03-16T17:34:03.073Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Executive Chef\\Documents\\Arduino\\libraries" isSingleLibrary=false location=user
2025-03-16T17:34:03.074Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Updating index" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
2025-03-16T17:34:03.075Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
2025-03-16T17:34:03.076Z root INFO core-client-provider [platform-index] Downloading index: package_index.tar.bz2
2025-03-16T17:34:03.079Z root ERROR Failed to update platform indexes. Error: 13 INTERNAL: Some indexes could not be updated.
at t.callErrorFromStatus (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:921712)
at Object.onReceiveStatus (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:949334)
at Object.onReceiveStatus (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:942356)
at C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:1028497
at process.processTicksAndRejections (node:internal/process/task_queues:77:11)
for call at
at s.makeServerStreamRequest (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:949101)
at s.updateIndex (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:1013389)
at C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:778402
at C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:778750
at new Promise (<anonymous>)
at v.doUpdateIndex (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:778729)
at v.updatePlatformIndex (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:778374)
at v.updateIndex (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:777742)
at v.initInstanceWithFallback (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:776035)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
2025-03-16T17:34:03.084Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Missing signature file" index="C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\package_index.json"
2025-03-16T17:34:03.085Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Loading hardware from: C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\packages"
2025-03-16T17:34:03.086Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/discovery/serial-discovery/serial-discovery_v1.4.1_Windows_64bit.zip"
2025-03-16T17:34:03.086Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:serial-discovery@1.4.1 tool: Get "https://downloads.arduino.cc/discovery/serial-discovery/serial-discovery_v1.4.1_Windows_64bit.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:03.087Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:serial-monitor@0.14.1 tool: Get "https://downloads.arduino.cc/monitor/serial-monitor/serial-monitor_v0.14.1_Windows_64bit.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:03.087Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/monitor/serial-monitor/serial-monitor_v0.14.1_Windows_64bit.zip"
time="2025-03-16T10:34:03-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/tools/ctags-5.8-arduino11-pm-i686-mingw32.zip"
2025-03-16T17:34:03.087Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/discovery/dfu-discovery/dfu-discovery_v0.1.2_Windows_64bit.zip"
2025-03-16T17:34:03.087Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:ctags@5.8-arduino11 tool: Get "https://downloads.arduino.cc/tools/ctags-5.8-arduino11-pm-i686-mingw32.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:03.088Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:dfu-discovery@0.1.2 tool: Get "https://downloads.arduino.cc/discovery/dfu-discovery/dfu-discovery_v0.1.2_Windows_64bit.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:03.088Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/discovery/mdns-discovery/mdns-discovery_v1.0.9_Windows_64bit.zip"
2025-03-16T17:34:03.089Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: downloading builtin:mdns-discovery@1.0.9 tool: Get "https://downloads.arduino.cc/discovery/mdns-discovery/mdns-discovery_v1.0.9_Windows_64bit.zip": dial tcp: lookup downloads.arduino.cc: getaddrinfow: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.
2025-03-16T17:34:03.089Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: reading directory C:\Users\Executive Chef\AppData\Local\Arduino15\packages\builtin\tools: open C:\Users\Executive Chef\AppData\Local\Arduino15\packages\builtin\tools: The system cannot find the path specified.
2025-03-16T17:34:03.089Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Loading tools from dir: C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
2025-03-16T17:34:03.104Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Loading libraries index file" index="C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\library_index.json"
2025-03-16T17:34:03.105Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed
2025-03-16T17:34:03.105Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not installed
2025-03-16T17:34:03.294Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Executive Chef\\AppData\\Local\\Arduino15\\libraries" isSingleLibrary=false location=ide
2025-03-16T17:34:03.295Z root ERROR Uncaught Exception: Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not installed
2025-03-16T17:34:03.295Z root ERROR Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not installed
at C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:777546
at v.evaluateErrorStatus (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:777562)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async a.<anonymous> (C:\Users\Executive Chef\AppData\Local\Programs\arduino-ide\resources\app\lib\backend\main.js:2:777232)
2025-03-16T17:34:03.295Z daemon INFO time="2025-03-16T10:34:03-07:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Executive Chef\\Documents\\Arduino\\libraries" isSingleLibrary=false location=user
Closing channel on service path '/services/electron-window'.
Closing channel on service path '/services/ide-updater'.
Stored workspaces roots:
No sketches were scheduled for deletion.