No sound with IoT App notifications

I'm trying out the new push notifications in the IoT App. The messages arrive ok, but I can't make the App trigger a sound despite having sound enabled in the settings page.

Has anybody else encountered this and have a sneaky fix?

It's an iPhone 11 running iOS version 17.1.2.

Also tried in on OH's iPhone 11 Pro with same iOS version. Same result.

Merry Christmas, BTW! :partying_face:

I just tried it on an iPad running 16.7.2. I get the notifications ok, but no sound.

Is there anyone out there able to get a sound notification? I'd like to know whether it is just me.

I've failed to get any traction on this issue.

Would one of the development team kindly comment as to whether a problem exists in the latest App running under iOS, please.

I'd dearly like to know whether or not I own this problem.

No sounds here either I have the iphone 13 - when I drill down on the screen that you had posted, under "announce notifications", it states

"IoT Remote" does not classify any of its notifications as Time Sensitive or direct messages.

Perhaps that is the issue.

Ok, that's two of us now. Perhaps we can get a bit of attention. Thanks for taking the time.

Would the development team please let's us know if this is the intended behaviour or a bug.

Thank you all for sharing your issue and thanks for your patience.

We have been working on a fix for this issue that should be working now.

  • For iOS, you just have to update the app to the latest version
  • For Android, due to an Android limitation, you must reinstall the app

Please, share with us if it is working for you.

Thanks!

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Excellent! That looks like a goer. Thanks for the update.