I'm trying to use my new GIGA board on a 64-bit Windows 7 computer using IDE v1.8.19. After installing the board from the Boards manager, the COM port is not showing up correctly in Windows. The Device Manager shows it as "Other devices / Giga" (with a yellow exclamation mark).
Tried uninstalling/installing a few times, different USB ports, searching for new hardware. Works on a Windows 10 computer, but that's not the one I use in my workshop.
Is there a way to download and install just the driver?
Install IDE 2.0.4 and also install all the dependencies (drivers and libraries) that show up after the installation.
You can then go further to add GIGA pacakge core following Package Core installation (in auto installed, then do do not do this process).
Use a good quality data USB cable to connect the board to the computer. Avoid using USB 3.0 port or USB hub. Charging/bad USB cable will make it impossible for your computer to detect your board.
Make sure you select the board and the port it is connected to before uploading a sketch.
Note: if this does not work in Windows 7 OS, try using a different computer with Windows 10 OS before doing the last procedure.
I completed items 1-3 but have not resolved the issue. The Giga board shows INSTALLED int he boards mamager. As I mentioned, the board connected with no issues on my Windows 10 computer, it's just not the one I usually use for coding.
The USB cord is new and of decent quality. Never had any issues.
I can't perform a sketch upload per step 4 as there is no port to select from.
As the board works fine with the Win10 computer, is there any value in (re) burning the bootloader file?
Dear @Dozie, i have the same issue. After playing "Inspector Gadget " probably i think i have found something who explain our problems.
If i check the Vendor ID (VID) and Product ID (PID) over the IDE for my GIGA R1, i found this information: VID:0x2341, PID:0x0266.
BUT! After looking in the .Inf driver file "giga.inf" on newest IDE 2.04, here i found a different PID for the GIGA R1 Board. PID from Board "0x0266", PID from Driver: "0x0366" are not similar!
Probably this is the Problem why Windows 10 cannot handle correct GIGA R1 Board..
Under Windows devicemanager my GIGA R1 Board appears as a microsoft Device an not other Board, like the Micro, as a Arduino Device...
Please look my Screenshoot - I hope you can help us!
@weezyworks_de What you found out is interesting. Please use the Contact us form to contact Arduino Tech Support with all the details of the issue and what you found out . It will be looked into in details and solution to the issue found.
I tried to change the driver file manually to correct PID: 0x0366, but Windows 10 notices the manual change and refuses to install the driver, because the driver signature verification are fault after changing manually.
Yes i know that is possible to disable this "driver signature verification", but i cant do this in my Company! But see the procedure. Maybe you can try it?
I'm working on a shed automation project with a friend of mine, I recommended the Arduino GiGA board since i knew it had all the capability, we just received the board and haven't been able to upload anything.
Arduino giga shows up under device manager as giga (other Devices) and no serial port for comms, hopefully Ardunio releases a driver that works for this board soon, we just bought this board and haven't been able to use for anything, its a bit disappointing.
The computer he has in his shed has windows 7 64bit, we talked about the option of upgrading the operating system but he doesn't want to, so that's not an option for us. Please Arduino, help us out!
I just received my Giga R1 boards and have IDE 2.2.1 loaded on my Win10 HP Elitedesk G2 with "Arduino MBed OS Giga Boards" 4.0.6 board manager loaded. I plug in the Giga R1 and get a green LED next to the power connector. I cannot see the port for the Giga R1 in the IDE, and windows Device Manager does not see a COM port when I plug the Giga R1 in like I can see with a Mega. There are no 'issues' in Device Manager. I have tried several brand new USB-A-to-USB-C cables with no change.
This is an HP EliteDesk 800 G1 running win10pro 22h2 19045.3392 that has 2 built in ports(COM1,COM3) and a RobotDyn Mega 2560 Eth board (COM4) that appears when attached and dissappears when detached.
Issue resolved... I held the BOOT0 button for about 5 seconds and the STM32CubeProgrammer was able to see the board and I was able to load the .elf file. After that, the board popped right up.
Sketch uses 109432 bytes (5%) of program storage space. Maximum is 1966080 bytes.
Global variables use 47512 bytes (9%) of dynamic memory, leaving 476112 bytes for local variables. Maximum is 523624 bytes.
dfu-util 0.10-dev
Copyright 2005-2009 Weston Schmidt, Harald Welte and OpenMoko Inc.
Copyright 2010-2021 Tormod Volden and Stefan Schmidt
This program is Free Software and has ABSOLUTELY NO WARRANTY
Please report bugs to http://sourceforge.net/p/dfu-util/tickets/
Opening DFU capable USB device...
Device ID 0483:df11
Device DFU version 011a
Claiming USB DFU Interface...
Setting Alternate Interface #0 ...
Determining device status...
DFU state(2) = dfuIDLE, status(0) = No error condition is present
DFU mode device DFU version 011a
Device returned transfer size 1024
DfuSe interface name: "Internal Flash "
Downloading element to address = 0x08040000, size = 111352
" probably i think i have found something who explain our problems.
