Not all "counts" updated since the last forum update (last week)

[sterretje]

I've noticed some odd behaviour since the latest forum software update.

The home page shows e.g.

and

After clicking the "unread" in the second screenshot and reading the topic, I go back. After that, the "unread" in the first schreenshot changes (as expected) but the "unread" in the second screenshot does not change (disappear). The same thing happens with new topics.

I have to refresh the page to see the updated counts.

Windows 10 Home, Firefox 113.0.1 (64-bit)

Note:
Something similar used to be (maybe still is) the case with new topics; the homepage would show two new topics for a category but clicking the "new" revealed none. As far as I have observed, that is caused by users deleting their topics.

[pert]

@sterretje

since the latest forum software update.

Do you have an idea of approximately when that was? I ask because the Discourse forum framework is updated frequently by the Discourse staff as part of the forum hosting plan and many of those updates are not noticeable to the users.

I noticed a somewhat similar problem of the new notification indicators not updating after I had viewed or dismissed a notification after the user impactful update discussed here:

What do you think of the new design?

As you can see now, there is already the first new design in the forum. What do you think? Is the changeover difficult for you? Let's discuss about it! What you can do with the new menu Double-click on Person icon: Profile overview Tap on bell icon: Shows all notifications without likes and links New Tap on arrow icon: Show all activity New Tap on letter icon: Displays the latest messages New Other notification: Displays edits, moves, links, solutions, and new signs. Tap on bookmarks: Disp…

So I wonder if the regression in the "unread" counts occurred there? In the case of the problem with the notification indicators, I no longer experience it so that one might have been fixed in one of the updates that came after.

[sterretje]

@pert

Do you have an idea of approximately when that was?

I should probably have said "maintenance"; I think that it was when you announced it that the site would in "read only" mode for a while; possibly Forum maintenance notification: 2023-03-17 02:00-06:00 UTC but for my feeling it was not that long ago

[pert]

I believe that was only done to perform maintenance on the hosting server so I wouldn't expect the work done during that period to have any effect on the forum behavior as might be the case when the Discourse framework is updated to a new version. But I am also far from knowledgeable on this subject matter so I suppose anything is possible.

[Ballscrewbob]

Seen similar quite often.
REFRESH seems the only cure.
Only seems to happen here when the number is somewhere below 50.

Would suggest that after such an action a refresh is called from the system.

SMF had the same issue IIRC and they added a refresh eventually.

[anon92864395]

That sometimes happens to me.
I check if there is a new post in uncategorized and there is no such post.
Very confusing.
NOTE: also happening today.

[sterretje]

@anon92864395

That sometimes happens to me.

I'm aware of one scenario where that always happened and that is when a user deletes the topic after creating it.

If you go to the category itself you will see deleted topics in that case.

[anon92864395]

Haven't really noticed the deleted ones.
But now I just read all the new posts in a category.
And there is still a new post count for it.
So I went back and searched for it but did not find it

[pert]

@anon92864395

there is still a new post count for it.

Does the count become correct after you refresh the page in your browser (behaving as sterretje reported)?

[anon92864395]

@pert
I just tried it and now the fix works!
I guess that the forum saves a lot of data.
Thanks!