What's this new Arduino website - arduino.org ?

Robin2:
Thanks for that explanation Bill.

I don't see any particular need for a "business model" beyond the simple profit (or loss) associated with manufacturing and selling boards.

You don't have to.
But if you want large investment dollars to really grow, you better
have a business plan that makes sense to the investors.
Investors, particularly VCs that can bring large dollar amounts to the table want to
see how they get a return on their money.
Simple profit and loss on selling boards isn't going to be enough to get their interest.
That type of business is known as a "LifeStyle" business.
It can provide a very nice lifestyle for the owners but it doesn't provide much of
an opportunity for investors.
VC type investors have to have a multiplier on their money and an actual "payday".
There has to be a believable story that leads to an eventual exit strategy for the investor.
i.e. you put your money in, some time passes and you get a much larger dollar amount
back. A typical multiplier would be in the neighborhood of 10X or more.
If that doesn't look possible, you won't get large investors.
THE most important thing to large investors (and any investor really) is the management team.
Does the team running the company look like it has the skills and experience
to actually pull off their plan?

Also keep in mind that dribbled out return on investment like dividends
based on profits is not tax efficient and therefore not preferred.
Dividends are simply income and is doubled taxed (at least in the US)
There are all kinds of things that can be done to optimized net return
after taxes when the return is based on growth vs income.
The difference is VERY substantial.
And that is why a VC type investor is much more interested in an payday event
or exit strategy where the return is realized as a capital gain vs dribbled out
as dividends.

To the best of my knowledge the linux developers don't have a "business" and that is a far more significant activity than Arduino.

More significant activity, sure.
But linux developers are not a business that has to create a return for its investors.
Even projects like LibreOffice are not businesses, they are run by a foundation.
Once you start to take money from investors and have shareholders everything changes;
You are now a business with investors that want to profit from their investment.
Now, not only do you have to generate profit and/or create value, but you may not be able
to fully drive things in the direction you want, since shareholders can now vote on certain things.
You also have tons of financial rules and operating regulations that come into play.
From what I've been reading some on the Arduino team want to solicit investors to grow the company.
The question then becomes: What are you going to do with money
and how do you provide a return for those investors?
Just saying: "I'm going expand manufacturing capacity to make and sell these boards more efficiently,
and you can share in the profit made off the sales", isn't going to be good enough.

Also, spending lots of resources (money) creating and maintaining s/w that you give away for
free, which enables and lowers the barrier to entry for any competitors, is going to scare many
potential investors.

Like I said, using open source s/w is a tricky for a business.
Those that are successful using it in products are typically using it
as part of something larger which is a closed system.
This allows them to leverage the open source developers as unpaid slave labor.
The final product is closed and therefore does not enable any competitors.
In that model the open source saves resources since it pulls in and uses open source
but doesn't give away the final code or full plans to the final product.

In the current Arduino model the open source is backwards from a business perspective.
They spend resources on developing the s/w and h/w
and then give away and support all the s/w along with the full plans to the h/w.
This means that any competitor can come along and build clone h/w with little
to no upfront costs and then simply point their customers over to the Arduino site
for any s/w and support, so they also have no support costs.
So in terms of the product being sold "Arduino boards", Arduino LLC has overhead
that the competitors don't have.
As an investor, i'd be deeply concerned how the company can compete long term
with this business model.
I'd want to see how the company plans to transition into something else with large growth
potential.

What I find very hard to understand is why the "Arduino people" almost entirely ignore this Forum even though it must represent a very large proportion of the "value" of the product.

...R

For the most part, I'd say it is just resources.
My assumption is that the total staff for Arduino LLC is not as large
as we might think given the size of the project.
And they simply don't have the staff or hours in the day to monitor it.

Although, one thing I will say that I found very interesting is that
back when you could actually search the forum, you could do a search for
the founders and they had very very few responses.

So either they had aliases, chose not to respond to posts, or
pretty much ignored the forum, any of which I found a bit odd.

I think I saw the most posts & responses from a few of them during the 1.0 release debacle
and even then it wasn't more than a handful.

--- bill

bperrybap:
You don't have to.
But if you want large investment dollars to really grow, you better
have a business plan that makes sense to the investors.

We are at cross purposes.

When I said I don't see any particular need for a "business model" I meant that Linux is not a business and I don't see any need for the Arduino system to be a business. If some shyster wants to make a fortune, that's another matter. No skin off my nose if s/he sinks or swims. But it is definitely not the spirit of Open Source.

I understand the concept of a business plan if you do need to woo investors. :slight_smile:

My assumption is that the total staff for Arduino LLC is not as large
as we might think given the size of the project.
And they simply don't have the staff or hours in the day to monitor it.

Seems like a poor assessment of priorities to me.

...R

This doesn't seem to be a battle over a vision of the future of Arduino. It seems to me that it's a simple property grab by one party purely for business purposes. The manufacturing entity is trying to appropriate the branding from the intellectual property entity with what seems to me no ethical justification. (Let's talk ethics, not law).

I really can't say confidently how much of Arduino's success is attributable to Smart Projects' marketing of the manufactured product, but my own sense is that the relationships that members of Arduino, LLC (not S.R.L.) had with academia, etc. had waaaay more to do with the platform's success than any marketing that Arduino S.R.L. may have done.

It doesn't require great skill or expertise to layout and manufacture Arduino boards. Any one of a million production houses can (and do) do it.

So, a modest proposal until all this is resolved:

  • Buy only unofficial Arduino compatible boards (from reputable suppliers).
  • Donate the difference to Arduino, LLC. to show your support.

I am not a manufacturer of unofficial boards, nor do I have any vested interest in them. I just think that what Smart Projects/Arduino, S.R.L. is doing is wrong.

Short term this is going to turn into a bit of a mess, especially for people who don't realise or know there has been a split. Products visible on each site are different, IDE downloads are different and Yun images are completely different.

If the communities interests are really at the heart of the split, I would have hoped they'd have sorted their issues out before Adruino SRL deliberately chose to create confusion by launching a new site on a similar domain, using the same logos and a cross-over of products.

On arduino.org the Tre doesn't exist, but a Yun Mini is coming soon and the opposite is true here.

Arduino SRL look to be partnering deeper with doghunter, (Yun development partner) and have switched the Yun OS to the doghunter sponsered linino image, with the Yun Mini looking very much like a rebranded Linino One.

I realise that differences occur between commercial and open source interests, Oracle taking over Sun is a very recent and public example or where and how frustrations can occur. In that instance instead of trying to fork and use the same branding, the people continuing the Open Source path didn't try to use the same branding. For example, MySql became MariaDB, Hudson-CI became Jenkins-CI which then formed CloudBees. In all cases it was made clear there was a difference of opinion, why the name/brand was changing and the plans for the future.
The users and public could then make their choices on which to support. MySQL has stayed more popular than MariaDB while Hudson-CI is dead and the forked Jenkins-CI, at the helm of the initial creator, continues to thrive and grow. The reasons to fork were varied but included differences of vision and philosophy, silence around the future following acquisition.

The current situation with the Arduino is very unclear as to what's happening or even why due to the complete silence from both sides. Trying to keep branding control but forking away doesn't give me a great deal of confidence that those leaving think their products can stand in their own right and need the success of the Arduino brand rather than their vision and great products to succeed in the split.

Maybe it's more complicated, but the continued silence from both sides, deliberate confusion caused by the .org site and different IDEs and firmwares to download will do more harm to both parties than it will good. Community support, trust and faith is very easy to lose and then almost impossible to re-gain and in this instance will affect both LLC and SRL, but maybe that's the aim.

Nelbert:
Community support, trust and faith is very easy to lose and then almost impossible to re-gain and in this instance will affect both LLC and SRL, but maybe that's the aim.

I agree completely. But we are starting from the position where there has been almost ZERO attention to this Forum from the current Arduino people - which group is that, the LLC people?

...R

There's not been ZERO attention. As a non-moderator you don't see all the discussion that goes in reducing Spam, restoring service quickly when something dies, etc.
Maybe not much attention to any forum topic, but they are certainly busy keeping the forum running. Spam has approached the level of denial of service attacks at times it seems.

meter:
The manufacturing entity is trying to appropriate the branding from the intellectual property entity

Arduino is a fork of Wiring.
Wiring was founded in 2004 and Arduino in 2005.
Wiring project
Intellectual property does not belong rather to Wiring leader Hernando Barragan ?

Since the hardware and software are both open source, the "intellectual property" is the "Arduino" trademark (name and logo).

Who has the right to use the trademark is unclear. Martino might argue as one of the founders he has an equal right to use the trademark. I'm not sure how that right transfers to Arduino SRL. Presumably, Musto as CEO of Arduino SRL must think there are strong legal grounds otherwise he would not have gotten involved.

It's a bad situation to be sure. Although Arduino LLC seem to have a better claim to the trademark, Arduino SRL is where the money is. Arduino LLC could struggle to survive without that revenue stream if the dispute takes a year to resolve. They will need to start making their own "arduino.cc" boards ASAP.

Then it is going to get really confusing for users, and more importantly for distributors.

CrossRoads:
There's not been ZERO attention. As a non-moderator you don't see all the discussion that goes in reducing Spam, restoring service quickly when something dies, etc.
Maybe not much attention to any forum topic, but they are certainly busy keeping the forum running. Spam has approached the level of denial of service attacks at times it seems.

Fair comment.

But I think the relevant analogy is from back in the day when only rich folks could afford cars and they employed chauffeurs to maintain them and operate them. Having the car working would not have been sufficient. The chauffeur also had to dress neatly in his uniform and say "yes ma'm" at the right time.

It's called customer service.

...R

Robin2:
But I think the relevant analogy is from back in the day when only rich folks could afford cars and they employed chauffeurs to maintain them and operate them. Having the car working would not have been sufficient. The chauffeur also had to dress neatly in his uniform and say "yes ma'm" at the right time.

It's called customer service.

I think that analogy is relevant only in the sense of being the complete opposite of the situation. It is revealing of the mindset of some "customers" though. You've bought a piece of hardware. You have not employed a personal consultant to tell how you to program it, how to use it in projects etc.

If you buy a car, you don't go to the manufacturer and say "now tell me how to drive it", or "I'm planning a holiday in the south of France, can you tell me the best restaurants to visit".

It is sad nowadays that not only are people turned into passive consumers, they have no desire or expectation to find out for themselves.

What is really taking the mickey is those people who have bought cheap clone hardware and then expect free advice from Arduino!

bobcousins:
If you buy a car, you don't go to the manufacturer and say "now tell me how to drive it", or "I'm planning a holiday in the south of France, can you tell me the best restaurants to visit".

It is sad nowadays that not only are people turned into passive consumers, they have no desire or expectation to find out for themselves.

What is really taking the mickey is those people who have bought cheap clone hardware and then expect free advice from Arduino!

Very strange ...

Nothing I have written here has been about seeking advice about "how to drive my car". I think I have contributed sufficiently to the Forum to have a very clear conscience in that regard.

Ditto for the "find out for themselves"

ALL of my Arduinos are genuine - I have no clones.

What I have been complaining about is the support for this Website - not support for Arduino products.

...R

bobcousins:
It's a bad situation to be sure. Although Arduino LLC seem to have a better claim to the trademark, Arduino SRL is where the money is. Arduino LLC could struggle to survive without that revenue stream if the dispute takes a year to resolve.

This has got me wondering, too. How long can Arduino LLC afford to keep this forum online (salaries, hosting costs, etc.) without a revenue stream to replace the board sales?

Is there a plan B in case Arduino LLC suddenly decide to pull the plug? As in anyone else willing and able to pick up the ball?

I imagine other Arduino-related sites would come under pressure, but whether or not a single dominant site would emerge, to which all the knowledgeable people from here might migrate, is hard to say.

Hopefully that won't happen (that is, hopefully the issues at Arduino are resolved and it continues to make and sell boards, make money, and continue running this support site).

What's the status of the forum database files? Anyone know, or could make an informed guess? In particular, what permissions would be required for a third party to build a continuation forum based on those files (in the event Arduino LLC did decide to pull the plug)?

Although I would assume that Arduino LLC would be unlikely to allow that if they though they had a chance of resurrecting the forum themselves at a later date.

Interesting times.

pico:
Although I would assume that Arduino LLC would be unlikely to allow that if they though they had a chance of resurrecting the forum themselves at a later date.

I know exactly where you are coming from. However the idea of resurrecting a Forum in which all of the posts are already 12 months old is just ludicrous.

Maybe it is time for someone to write a "spider" that gathers a copy all of the existing Forum content. But even that is ludicrous.

All that is really needed is some means to host a new Forum - ideally for Free. Maybe Google would do that - although I don't think much of the Google Groups software.

I have my own copies of all of the "tutorials" I have contributed so I could easily replicate them elsewhere. Perhaps it would be a good idea if other contributors ensure that they can do likewise.

...R

Well, we really need an official notice about what's happening. We don't deserve this silence.

I think the only way to Arduino survival is selling boards at the same price than Chinese clones. And this means coming to an agreement with several manufacturers.

Robin2:
Maybe it is time for someone to write a "spider" that gathers a copy all of the existing Forum content. But even that is ludicrous.

The Wayback machine should have some of it.

This is one of the reasons I host my major tutorials on my own site. After putting a lot of effort into them, I didn't want them to disappear because of some dispute with Arduino (eg. I got banned for some reason), or indeed the site going down altogether.

I had no expectation that either of those would happen, however I like to have "backups" when I do a lot of work.

Well, we really need an official notice about what's happening. We don't deserve this silence.

I believe some sort of announcement is imminent, I have no idea what it will be.

There are lots of agreements already.
I know Elektor has some distribution agreement.
It wouldn't surprise me if they and / or other parties would be approached to pick up some production.

It also wouldn't surprise me if the total silence is due to an imminent legal battle, and an army of lawyers and their advices.

I don't agree that matching price to some Chinese will save anything at all.
If giving up battling the Chinese production houses would be considered, they need to work out some model that will allow the Arduino universe to keep paying it's way.
You can't do that by matching price to some leech that doesn't contribute to Arduino at all.

MAS3:
It also wouldn't surprise me if the total silence is due to an imminent legal battle, and an army of lawyers and their advices.

Guess who will get the most benefit from that :slight_smile:

The legal costs would fund this Forum for many years.

...R

http://makezine.com/2015/03/19/massimo-banzi-fighting-for-arduino/ Those are the Massimo's words.