We’re reaching out to inform you that your Arduino account has been inactive for the past 24 months. If you do not log in to reactivate your account before June 15th, it will be deleted as outlined in our Terms and Conditions.
Over the past 24 months, a lot has happened at Arduino, especially with Arduino Cloud, the platform to develop and store your sketches online and visualize your sensor data from anywhere. In case you want to get access to premium features such as OTA, 3 months of data retention, real-time alerts and much more, we are offering a 30-day trial on the Maker monthly plan, with code WELCOMEMAY.
Please be advised that if you do not login by June 15th 2024 or redeem the above offer, all your stored artifacts in your Arduino account, including your Arduino Cloud sketches, IoT things, and dashboards, will be permanently removed upon deletion of your account. Your posts on the Arduino Forum and projects on Arduino Project Hub will be anonymized.
To ensure the continuity of your account, we kindly request you to log in before June 15th using the following link: login.arduino.cc.
I have edited the links out of the post since they were causing concern.
However, these should not be taken as proof that this is a phishing attempt. We should always be vigilant about phishing attacks, but I can confirm that 100% legitimate emails sent by Arduino also contain links to URLs from the ct.sendgrid.net domain. This is because Arduino is using the "Twilio SendGrid" service to send these emails:
hi
i got an email saying my arduino account was going to be closed as ive not supposed to have used it try to get authentication code but nothing happens says verify code but no code
colin
You might have created two accounts and forgotten about the other one. Note that this is about arduino.cc in general, not the forum specifically. So you might have created an account to use for an Arduino Store purchase, Arduino Cloud, or Arduino Project Hub, then haven't logged into that account for some time even though you actively use the forum with a separate account, then that would explain the email.
Please try logging into the website using the email address to which the email was sent, then let us know whether you discover through that that you actually have a second account you forgot about. Note that, in addition to the classic email+password authentication, arduino.cc also allows you to authenticate using a Google, GitHub, Facebook, or Apple account.
Of course we must take security very seriously and be vigilant, but wild speculation is not productive. Unless you have evidence to back this sort of claim, please refrain from making them.
Does the from field indicate someAddress@arduino.cc as the real sender?
E.g.
From: arduino (someAddress@arduino.cc)
vs
From: arduino (someAddress@someOtherDomain)
Yes, I did look at the headers. Which made me suspicious. From: is easily forged. It also did not match Return-Path: or Received: from. Maybe it's something, maybe it's nothing. But either way that message is gone, gone, gone.
Yesterday I received the following eMail. Is the eMail a scam or is it legitimate correspondence from arduino.cc ??
"Your Arduino Account Deletion Reminder"
Dear Arduino User,
We’re reaching out to inform you that your Arduino account has been inactive for the past 24 months. If you do not log in to reactivate your account before June 15th, it will be deleted as outlined in our [Terms and Conditions.]
Please be advised that all your stored artefacts in your Arduino account, including sketches, IoT things, and dashboards, will be permanently removed upon deletion of your account. Your posts on the Arduino Forum and projects on Arduino Project Hub will be anonymized.
To ensure the continuity of your account, we kindly request you to log in before June 15th using the following link: [login.arduino.cc.]
Kind regards,
