I installed the Arduino create agent on my Mac, but it is not getting detected by the hot cloud service. I tried deleting it and reinstalling man many times, but came with no results. The agent itself is working and I can see it in the menu bar.
Have you tried the option "Generate and Install HTTPS certificates"?
If you are using Safari, you need to generate them.
A post was split to a new topic: Arduino Cloud doesn't detect ESP32 board