Arduino UNO port problem

Using Arduino Installation & Troubleshooting
#1

Hello! I just bought an Arduino UNO board and this is my first time ever working with it.
I followed the instructions in order to install the IDE, but I couldn't connect to my board because I couldn't find my port.
This is how my Device Manager looks like.

image
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I tried connecting to a different USB port but with no success.

When opening the USB Serial with the yellow flag on it, this is what is written at Device Status:

"The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver."

Other mentions:
I'm using Windows 10.
I didn't try anything regarding the drivers because I'm not sure what to do next.

Arduino UNO driver not working / Help to figure out it's label
#2

What is the label on the chip near the USB port (UNO/MEGA) or on the bottom of the board (Nano)? Common choices are:
ATMEL MEGA16U2 (Official Arduino UNO/MEGA and some clones)
FTDI FT232RL (Official Arduino Diecimila/Duemilenove/Nano and most older clones)
WCH CH340G (Most newer clones)

1 Like
#3

The label is WCH CH340G.

#4

GOOGLE : WCH GH340G Driver - this is NOT an Arduino product, it is an Arduino compatable clone, this is why the driver is not included with the IDE. :slight_smile:

1 Like
#5

You need to find the CH340 driver.
https://learn.sparkfun.com/tutorials/how-to-install-ch340-drivers/all

1 Like
#6

So should I install the WCH CH340G Driver?

#7

Oh, ok, I will try to install the driver.

Thank you!

#8

It is CH340, not GH340. Unless you have a counterfeit I suppose.
The letters after 340 refer to the package used.

CH340 variants
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#9

It is indeed CH340, it was my mistake, a typo I made twice. Will corect it. Thank you!