I recently buy Arduino Opla IoT kit and trying to connect my MKR Wifi 1010 to cloud. I installed the Arduino create agent and tried things I can find on Arduino website but still not able to find.
I tried:
Can someone help me? I am using a Window computer.
Use a good quality data USB cable (do not use a USB hub or charging USB cable) and then follow Getting Started With the Arduino IoT Cloud
Note: clear your browser's cache and restart the browser before trying it. Using the right USB cable is important, else the board will not be detected as a device in the IoT cloud even when the Create Agent is running.
Hello Dozie,
I am using the cable that came with the kit. Should still need to find another cable?
Okay, to check if the issue is from your PC, try using another computer with the data USB cable to connect and test with IDE 2.1.0 and the IoT cloud. If it works, then the issue is due to machine OS.
I tried on my wife's laptop, another window system, but still not working. 
I tried on Arduino IDE, select Arduino MKR wifi 1010 and tried to upload sketch "Blink" as well, but the system can't upload.
Using IDE 2.1.0, double tap the reset button fast and check the status of the onboard "L" LED. If the onboard LED fade in and out slowly (pulsating), upload an example sketch (Blink LED) from the IDE to the board. This will reset your board.
Do you have another Arduino board operating at 3.3V?
I connect to the Arduino IDE 2.1.0 and double tap the reset button, but nothing changed on the light. It still stay on all the time. Never fade in and out.
I have Arduino Uno from the starter kit and it is operating fine.
I tried the Arduino uno on cloud and it was able to be detected. Just not compatible.
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