Issues with the Science Kit and Journal

I brought this kit for my grandson. I don't know about most people but getting the Science Kit and Science Jouranl functional has been a chore. First, after paying $235 US I find they only shio a USB C to USB C cable. After contacting Arduino support they confirmed that I needed to buy a USB A to USB C converter. You would think they would tell you that before you brought the kit and after spending $235 they would send you one. Then I spent after getting the converter and two days getting the kit set up with conrtiveity issue, Firmware upgrade, compliing the library, etc. The I downloaded the Journal (really need to use a phone app for projects?) I have had issues connecting the Journal to the board via blue tooth still not connected. I have 30 years in the indurty and find this is a waste of my time and money. I don't see how any junior student would even buy/usse this kit wehn there are better alternatives out there.

This page shows USB-C--USB-C as the power cable..

The video on the page shows it, the documentation shows it.

This kit is engineered for children living on (born with?) a phone, and it looks like an excellent pre-built kit with a good range of sensors. Your money is well spent (even with the extra cable).

The USBC-USBC will be standard for power. Your USBA-USBC is the connector you need. An iPad user will use a different cable. A phone user, also different.

Verify with the child for whom you purchased this kit... and have fun with the kit and the kid.

P.S. Any time I have a "modern computer" question, I ask a child between 10 and 14. They will tell you.

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Let's agree to disagree. My opinion is I wasted my money and time. I found an better alternative solution with another vendor.

@mainebrillo
I would suggest you share your experience via the various social media links on the purchase page. Posting here, while your choice, is unlikely to be read by as many potential buyers as on social media.

I think you will find it enjoyable, but if you will not be using the kit, consider donating it to a computer/science teacher (or a birthday gift to a promising neighbor).

Since the picture on the purchase page


appears to show something that looks a lot like a USB-A to USB-C cable (lower left corner) your confusion is understandable. Certainly a USB-A to something.

EmilyJane great advice. Yes that is what I saw. When I inquired about it the response was that is what we ship and you need to buy a converter to USB-C. This kit gone the way of other less than expect products, to file 13. I have STM and Pi kits on the way. Thank you!

I hope your grandson enjoys whatever he ends up with. Maybe one day the Arduino kit will be appropriate as well. Y'all have fun!

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