MKR carrier buttons not responding

My MKR WiFi 1010 is mounted on the MKR IoT Carrier that comes with Explore IoT Kit. I am running File>Examples>....>Custom_Sensitivity . When I actually touch the buttons, nothing gets written to Serial Monitor. It's supposed to write the button number I'm touching.
Any suggestions?? Thank you. AA

Does it show an error message? It can also be that certain USB cables are not suitable for MK Wifi 1010, that was my problem before.

I found this on the internet:

  • Try removing the case and see if the buttons work as expected.
  • Try running the debug sketch from File>Examples>Arduino_MKRIoTCarrier>Debug and check the serial plotter for the button values.
  • Try running the calibration sketch from File>Examples>Arduino_MKRIoTCarrier>Calibration and adjust the sensitivity values according to your preference.
  • Try updating the Arduino_MKRIoTCarrier library to the latest version and make sure you are using the correct syntax for controlling the buttons.

You can also find more technical information about the MKR IoT Carrier from the official documentation

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I just got it to work. Thanks so much for your reply.

That makes me happy! If you have any further questions, please do not hesitate to contact us!

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