My Arduino Nano 33 IoT "We could not find any Arduino device"

Development Tools Cloud IoT
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So yeah, At first my Arduino Nano 33 IoT when connected (Status: Offline) so i tried to remove the arduino and reconnect it to the cloud however it says "We could not find any Arduino device" how do i fix this? we have a project to be deadline after 4 weeks

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Last 2 days my arduino seems fine, when i connect it its status is online

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Ok now i got my arduino to be read, the problem is just it doesnt go online

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I Tried Uninstalling and reinstalling the agent but still the same result
please help =<<

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Hi @skrett.

I'm a bit perplexed because you reported two completely different results within minutes of each other. What did you change between the time the board had an "online" status, and when it went into the "doesnt go online" state?

Arduino Cloud Agent is only used to act as a "bridge" between the serial port of your Nano 33 IoT board and the Arduino Cloud website (because the website is not able to do the serial port communication directly). It doesn't have anything to do with the "online" or "offline" status.

The "online"/"offline" status indicates whether your Arduino Cloud IoT Device is communicating with the Arduino Cloud server. That communication is done via the Wi-Fi radio on the board, through your Wi-Fi access point, the Internet, and finally to the Arduino Cloud server. So the "online"/"offline" status doesn't rely on Arduino Cloud Agent at all, and in fact your Device can be online even if Arduino Cloud Agent isn't running and the board is powered but not even connected to your computer.

So it is only a waste of time to fiddle with the Agent when you are trying to solve a problem with an Arduino Cloud IoT Device having an "offline" status.

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