Im trying to get in touch with the arduino store people in regards to an order and the store support link doesnt work on any of my devices. Id like to find out the status of an order because i havent seen anything in my email for it but my card was charged.
Good to know. Thank you very much. im doing this on my phone as well as win10
Please post the link that's not working for you and explain where you went to find that link.
https://store.arduino.cc/it/index.php?main_page=contact_us
Its in the contacts page for store contact. It says File not found.
Ok, I thought so. I have the same problem with that link(https://store.arduino.cc/it/index.php?main_page=contact_us). I reported the issue a while back([website] Store Support form page "File not found." · Issue #4689 · arduino/Arduino · GitHub) and it was supposedly fixed so I don't know if it came back or was actually never fixed. I've notified the developer about this and he has reopened the issue.
I think you should get to a good link by going to the Arduino store, then clicking on the "Support" tab and then the "Contact Us" option from that menu. It's only the Support > Contact Us page of the website that has the bad link.
Is there any other way of getting a hold of these people?
I hope it doesn't come to that but it is what it is.
Did you try the "Contact Us" link from the store like I told you to?
I was able to send an email via https://store-usa.arduino.cc/pages/contact-us-store-support. We'll see if they respond but your suggestions seem to have led to a solution. Thank you guys.