I'm having an issue getting my Surface Pro 6 to detect my genuine Arduino Uno board.
When it is plugged into my desktop it detects it (can be seen in the device manager as well), and am able to upload and run an example script.
When I plug into the Surface Pro the device manager does not update, nor can I get it to by scanning for hardware changes.
The Arduino program(s) do not have a com or port available for selection either. It is grayed out.
The troubleshooting paths I've tried:
- Uninstalling and reinstalling the Arduino program
- Installing the Arduino Create Plugin and using the Arduino Create web interface, which was unable to detect the board as well.
- Any power settings that would standby or prevent USB power or detection.
- Window 10 and drivers are fully updated
I feel this shouldn't be a problem and should just work, it's a bit frustrating. I know some might say to use my desktop, but I'm dealing with medical issues and am in need of the Surface portability.
I appreciate any help with this seemingly deceiving problem!