I am trying to connect an arduino uno devlopment board to my laptop . But the "Port" option in the IDE tool is grayed out that means its not able to detect the serial port. When I plug in the usb cable , a new hardware detection sound comes but there is no triangle with exclamation mark or "unknown device" smbol in device manager .
Below are the points I have already checked :-
--> I have downloaded the IDE tool from arduino site only .
--> I use Windows 10 64 bit
--> When I intalled the IDE , necessary drives were installed ?
I am kind of lost as to in which direction I should look now and which driver is missing ?
P.S. :- They have also given the instructions to install FTDI drivers , but those steps are to be performed once the device is detected in the device manager as "Unknown device" , which I don't see in my case.
Did the kit come with a USB cable, or are you using your own?
Many cheap products and some cell phones come with charge-only cables. If you cable was left over from some other product, it might be one of those. They look just like regular USB cables, but they have only the power wires. When no device at all shows up, usually the cause is one of those cables lacking the data wires.
"Do you see any new device at all appear in the Windows Device Manager device tree after you plug in your board?"
Answer :- No .
"Did the kit come with a USB cable, or are you using your own?"
Answer :- Yes, it came with its own cable and odd thing is that it is (arduino kit) working fine in other laptop. It's not just working in mine. I know something's missing in my laptop in terms of driver maybe , but not sure .