I’m trying to change my Forum Account Password. I go to my picture top right, select Profile and I get directed to a webpage https://id.arduino.cc/ and I just get a plain white page saying “Loading…”
Also the Website support email account firstname.lastname@example.org is dead. “email@example.com failed: arduino.cc:
550 5.1.1 The email account that you tried to reach does not exist.”
It was a bit slow to load but my profile page did load fine.
The email should be firstname.lastname@example.org. Not email@example.com. Did you see it written as firstname.lastname@example.org on the website somewhere?
I have the same problem with IE, works fine via Chrome.
Ahh, mea culpa, I do apologise. I must have gotten a little over enthusiastic editing the webmasters email address when I copied from the website replacing the "(at)" with the @ symbol.
I'm using Internet Explorer v11 fully patched and up to date. I've tried viewing the profile in "Compatability Mode" too but with the same results.
you are right, profile page doesn't work for IE11, we'll fix it as soon as possible. In the meantime you can change your password using the form at Arduino SSO - Reset Password
Thanks for your report!