Has anyone's experience with the new R4 been better than the super hit or miss cloud agent performance on pretty much all the other IOT devices? It doesn't actually seem to be hardware related, more browser and an inability to code managing windows resources adequately, especially serial connectivity, so I'd guess this would be just work about as unreliably.
Please don't hijack threads @murphyslaww69. I have split your post out to its own topic.
Hijacking is against the Arduino forum rules. The reason is that it may sidetrack the discussion, even preventing the creator of the topic from getting the assistance they need.
This is basic forum etiquette, as explained in the "How to get the best out of this forum" guide. It contains a lot of other useful information. Please read it.
I see you have already created dedicated topics for discussion of the problems you experienced using Arduino IoT Cloud with the MKR WiFi 1010 and Nano 33 IoT boards:
I will request those dedicated topics be used for any further discussion specific to your experiences with the other boards. This topic can be used for discussion directly related to your question about the user's experiences with the UNO R4 WiFi.
Thanks in advance for your cooperation.
So, is the thought that these aren't separate issues? I'm not here to run down Arduino. That was a question that seems relevant to the thread topic. Would I like it to be a bit better documented for the slow people like me when there are issues, yes. It seems that the IDE does not like to be run in windows. Since the bulk of users use windows, it would be handy if that could be worked out, or at least have adequate exception messaging, which it doesn't appear there is currently.
This is good for both me and Arduino and microcontroller use in general. If the forums, themselves, become a hassle to navigate, I'll find other places to discuss, ask questions, and we both lose. Arduino loses sales with every person that get's turned off by the rulers of the forums, when they have questions that just need an answer. Arduino is really close to making this accessible to many people that never would have thought they could build things like this, but heavy handed forum moderation, and some of the petty requests that people make of those that just want assistance when asking, isn't going to get them there.
I moved the IDE to my mac and it, as most things, runs much better.(and faster)
I can assure you that Arduino IDE has no problem running in Windows for 99.99% of users.
Are there some known bugs? Yes.
Are there some unknown bugs? Most likely. If you discover one you are welcome to report it.
But many thousands of people use Arduino IDE every day on Windows machines without any problems. You don't often see reports from them because they have no reason to publish such a report. The few who do have problems have motivation to report it. Often their problems are related to an unusual environment.
So it is quite unreasonable to make a blanket statement "the IDE does not like to be run in windows."
We have some basic expectations of how people use the forum. This is necessary in order for this community of hundreds of thousands of people to operate effectively.
If the requirement to behave in a respectful manner here causes you to no longer buy Arduino products, so be it.
Bad experience with the Arduino UNO R4 Wifi. I have 2. With the Windows IDE (I have 2.1.1), from time to time there is a loss of the serial link on the COM ... but you can reset and it works again.
But with IOT Cloud and even with Web Editor, it's a disaster!
- the OTA is not implemented, we don't know when it will be done!
- then we work in USB. And there we keep losing the serial link on the COM! without knowing why! And in addition my 2 UNO R4 do not work the same way. There is one of the 2 (the oldest) that no longer updates the data on the cloud! And yet I installed exactly the same program on both.
I have Windows agent version 1.3.2-d170a5e
and as firmware version the file UNOR4-WIFI-S3-0.2.0-rc1.bin.
Can you already tell me if these versions are the good ones... or at least the less bad ones now!
Thank you in advance for your help !
Hi @yvox
I'm sorry you are experiencing some problems with the serial link.
Please provide a detailed description of what you mean by "loss of the serial link on the COM". Do you mean that the port for the UNO R4 WiFi board is no longer listed under the Tools > Port menu in Arduino IDE?
Do you notice any sort of a pattern to the occurrences of the problem?
Does the problem only occur if you have specific sketches running on the board, or does it even occur with a very simple sketch such as the one you get from selecting File > New Sketch from the Arduino IDE menus?
Do you have any shields, modules, components or other external circuitry connected to the board when you experience the problem. Or does it occur even when using the board alone?
I think a better understanding of the problem would be required before any advice can be provided.
I don't remember seeing other reports of similar symptoms so it seems to be fairly specific to your own system rather than a universal intermittent fault in the otherwise functional "serial link on the COM". Other reports related to the serial port are generally about a complete non-functionality (which might be caused by a bad USB cable or not having the system configured to allow access).
I am currently testing with very very basic programs to test the iOT... just with 2-3 variables that I increment... with nothing connected on the arduino... Possible that the link losses on the IDE windows are a delayed consequence of their loss on IOT Cloud. When I only work on the windows IDE it doesn't happen... when I switch between them that's when it happens but not consistently... cloud first (or the web editor) then on the IDE... A soft reset on the UNO R4 is not enough to restore the link, you have to unplug it from the USB port then reconnect it.
I also have 2 MKR 1010 Wifi that I use with the IOT Cloud without ever having had such problems ... and which carry infinitely heavier programs!
I still don't understand exactly what the problem is. Please provide the information I requested in my previous reply:
@yvox please use English when you are posting in the English language categories of the forum. You are welcome to compose your posts in your native language and then use an automated machine translator like Google Translate to convert them to English before submitting the post.
If you prefer to use French, there is a dedicated forum category for that: Français
OK, so am I correct to understand that the precise symptom of the problem you originally described as:
is that uploads fail with the following error message?:
No device found on COM5
yes . that's the message but on the Windows IDE. On the IOT Cloud and the web editor ... from this moment there is no longer any connection.
For me the problem is not with the windows IDE
"Connection" is very ambiguous. Please make the effort to provide a very detailed description of the specific things you are experiencing that don't match your expectations.
You need to understand that we are not psychic. I'm not experiencing this problem personally so the only way I can understand it is if you make me understand what you are experiencing. That requires effective communication.
I sent you 2 example screens... I can't be more precise... I'm not the expert...
... any connection between the UNO R4 and the cloud.
and the sample screens are in English.
OK ... it's a bit confusing, all that, on my part... To remember, I repeat, that the problems start as illustrated in the 2 example screens.
Good evening