xbee controller not seen on windows 8.1 device manager

HELP! I have watched tutorials on basic setup of XBEE modules for wireless communication for Arduino Uno. It all seems so simple until my winows 8.1 OS doesn't seem to recognize the USB serial port connection to the XBEE controller via the serial adapter. Has anyone else experienced this and can anyone help with this issue?

try pluggin in and deplugging the serial adapter and see does windows show some prompt that it got anything, this has nothing to do with XBee but with your serial ttl converter adapter, its not being recognized by the OS, so if it shows that os has seen the device then try loading FTdi drivers for it available in the arduino IDE folder itself(If your serial converted board is based on ft232rl chip) and then connect again may work or else maybe its faulty.