My son bought me the kit with out a arduino for my birthday and I went to ebay and bought what I thought was an arduino and as we all know it was a clone that would not work. so I bought an original uno arduino.cc and have spent 2 days trying to get the computer to locate a working driver after down loading every fix I could find on the net. I have the atmega16u2 chip and that is what my computer sees and states it can not locate a driver. I tried 2 computers and neither work. I am running 64 bit. Any body have a solution.
Which Windows are you using?
windows 7 service patch is up to date
the directions say to go to device manager and browse til you see drivers and then arduino.inf and then load. when I browes to drivers I can noe see the inf file to choose it and if I try to load the driver from the drivers file i get a no driver found message.
Have you plugged in the Arduino yet? The driver should self install. Sometimes it takes more than a few seconds. Also, I have to say I have never had any problem with the clones.
Yes the arduino has been plugged in all day. my computer sees the clone but gives me error messages and won't see the original because of the non driver. It sees the clone on a com port and when it starts sending the code it crashes. It identifies the original on "Other devices" with an exclamation mark and says no driver found.
Try removing the device from Device Manager which has the exclamation point.
Don't plug in the real Arduino until Windows completely boots up.
By the way, http://www.instructables.com/id/How-to-fix-bad-Chinese-Arduino-clones/?ALLSTEPS has download link for the driver for the clones that use the CH340/CH341 chips.
Sometimes swapping USB ports will help. By the way, Windows 10 auto-located and auto-loaded the CH340 driver for me. I'm not sure if I was just lucky.