I am constantly getting this error while i try to install the new version of arduino ide
Your topic has been moved to the dedicated IDE2.0 section of the forum.
HI @mehdiwani . This bug is being tracked by the Arduino IDE developers here:
opened 05:42PM - 10 Jul 22 UTC
type: imperfection
### Describe the problem
When attempting to install a nightly build when an ins… tall for all users on Windows already exists of the 2.0 RC 8 Beta the installer hits an error saying Arduino IDE could not be closed please close manually and try again. The IDE is not running, there is no process to kill and this problem persists immediately after a reboot. When attempting to run the uninstaller it too encounters the same problem. No way to upgrade or uninstall.
### To reproduce
Running Windows 10 21H2 (probably not build dependent) install the arduino-ide_2.0.0-rc8_Windows_64bit.exe linked to by the arduino website. When prompted install for all users, not just your user. Next attempt an in place upgrade/install of a newer nightly build (I used arduino-ide_nightly-20220710_Windows_64bit). My install was not done to my C drive but my data drive instead. When running the installer it will recognize that the IDE is already installed in whichever location it was installed to and say it will be upgraded or reinstalled. It then hangs for a bit on the next progress bar and gives the reported error, unable to close arduino IDE, close manually and retry. When attempting to run the uninstaller for the RC 8 version it too encounters the same error.
### Expected behavior
Another installer will run and upgrade or reinstall the existing version without hassle. The uninstaller would also successfully be able to uninstall the program
### Arduino IDE version
2.0 RC 8
### Operating system
Windows
### Operating system version
Windows 10 Pro 21H2 build 19044.1766
### Additional context
_No response_
### Issue checklist
- [X] I searched for previous reports in [the issue tracker](https://github.com/arduino/arduino-ide/issues?q=)
- [X] I verified the problem still occurs when using the latest [nightly build](https://github.com/arduino/arduino-ide#nightly-builds)
- [X] My report contains all necessary details
If you read the discussion at the link above, some users shared what they did to work around the issue.
The other alternative is to use the "Windows ZIP file " download link on the Software page:
With that version of Arduino IDE, you simply download the file, unzip it to a convenient location, then run the Arduino IDE.exe file in the unzipped folder to start the IDE. No installation is needed.
Hi @mehdiwani . I found some more time to look into this issue. Are you still experiencing this error, or did you already solve it?
If you are still having the problem, I would be interested in working with you to investigate it further.
system
May 19, 2023, 4:18am
5
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