Can´t uninstall the Adruino IDE 2.0; says the IDE is still open

Hello there,

so, I tried to uninstall the Arduino IDE because I did it wrong. Anytime I try to uninstall it starts the process, but immediately the first error message appears, saying the Arduino IDE would still be running and need´s to be closed, but there isn´t anythin running. I checked the running tasks, the services and processes (everythin in taskmanger) and there´s nothing i could connect with the Arduino IDE.

grafik

After clicking OK the uninstaller tries to close the Arduino IDE but doesn´t succeed, giving me the option to retry or to cancel. Retrys don´t work.

Anyone any idea what´s wrong? I couldn´t find something similiar. Im using a Win10 system version 21H2.

Thanks in advance
Chris

Restart the computer before retrying to uninstall.

I did, serveral times. Should have mentioned that.

I searched for any still running arduino process, restartet the computer a few times and tried it with another account( with admin privileges). Everything without any results

Try a clean boot.
Google it, and take notes of what is disabled.
After the clean boot, uninstall the IDE.
Then reenabble the disabled services and restart.
Then you're ready to reinstall.

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Thank you, I will try it as soon as I get around to it and will report back!

Hi @BigMac. The developers are tracking reports of a similar problem when uninstalling the previous version during an update here:

Unfortunately, the cause of that has not yet been determined. If you have a GitHub account, you can subscribe to that issue to get notifications about any new developments related to the subject.

This might be relevant. Please provide a detailed description of exactly what you mean by "did it wrong".

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I will track this on GitHub, thank you very much.

The "wrong" part was that i opened the installer with another windows account, one with admin privileges, and installed it with only for the admin account, not every user on the pc. To change that i wanted the new installation, but the the problem occured. I will explain it on github, too.

Thanks and greetings

Did you run the uninstaller using that account? I know you already said you tried it with admin privileges, but wanted to check to be sure.

Good morning from here.
I didn´t try it that way, until now. I needed to grant my useraccount the privileges to access the user´s folder where the IDE was installed. Unfortunately, this didn´t help either.
But thank you for your suggestion.

Greetings

Were you able to uninstall?
Did you try the clean boot option?

Sadly I wasn´t able to uninstall. I reported to the Github problem and waiting for a solution over there.
I´m on a coorporate computer and not a member of our IT department, so i couldn´t try out the clean reboot option. Maybe i can replicate the problem at home, there I could try it. I´ll let you know. Thanks so far.

If you're on a corporate computer and have an IT department then you should have them install all of your software.
They'll fix it for you though.

I also have this problem...has anyone found a solution ?

Have you read this entire thread, along with the linked github thread in reply #6?

I am totally confused by GitHub... I dont have it installed, and dont want it.
I do not know what is meant by "a nightly build" ?
I downloaded the arduino-ide_2.0.1_Windows_64bit.exe and it has the same problem as this topic. ie will not uninstall.
There is no solution in this topic, else I can not see it.

Hi @dssatech

GitHub is only a website where some people share their software projects. You don't need to install anything.

Every night, the Arduino IDE is built from the latest source code. This is called the "nightly build".

"Build" here means the source code is turned into an executable application easy for anyone to run on their computer.

This is done to make it easy for anyone to contribute to the Arduino IDE project through beta testing and then reporting any problems they found.

The nightly build can be downloaded from this page:

https://www.arduino.cc/en/software#nightly-builds

But the nightly build is only recommended for advanced users who want to do beta testing, or for normal users in specific cases where they are impacted by a bug present in the latest release, but fixed in the nightly build.

In this specific case, the nightly build is identical to the newly released Arduino IDE 2.0.1, so you don't need to worry about the nightly build at all.

The second to last comment on that linked page recommends a free 3rd party uninstaller software to correct the issue.

I had the same problem last week but never found a way to fix it. However, you can download a zip version as a temporary solution.

I couldn't unistall the IDE. But deleted it from it's file location. You can search the IDE's file location in your PC, and can delete it. It worked in my case.

I am having the same problem. I can not find a solution.